Frequently Asked Questions
Here are the most common questions our renters ask...
Where are the SUP California locations?
The main store is located at 13385 Folsom Boulevard, Suite 400, in the same shopping center as Dos Coyotes and Jamba Juice.
Additionally, we have a “pop up” pickup location at the Granite City Event Center on Gold Lake Drive, right across from Lake Natoma Inn. The last day of the season there is September 7.
How can I reserve boards?
Booking online is fast and easy. You can also see availability in real time.
Go to SUPCalifornia.com or cal l (916) 294-0048 if you have any additional questions.
How can I transport my board?
We provide all the straps, soft racks you need to be able to transport your SUP safely. We Teach you how to do it yourself, so you feel comfortable bring the boards back.
You can transport the boards in your car (deflated) or in your truck bed, or on your roof if you have crossbars. Depending on the vehicle we can also use soft racks for short distances. As each vehicle differs in shape and size, sometimes a board cannot be transported as originally planned, and an inflatable board inside your vehicle will be the only alternative.
Safety is our number one priority, and our staff has the right to refuse to rent to a party who is not able to safely transport the boards.
What is included in the rental?
We provide a board, paddle, one life vest. Leashes are provided on request.
A hand pump is provided for inflatables if picking up deflated.
We have a handful of youth life vests, but if paddling with a child in front, you must have a life vest for your child.
We do not have the capacity to provide multiple life vests for a single board rental. We appreciate your understanding on this matter. Please paddle safely!
When is the earliest and latest I can rent?
As our business is seasonal, please view our current hours of operation.
What should I bring?
Bring your ID and credit card with you for checking in.
Completing the waiver ahead of time will expedite the process.
For longer paddles, don’t forget water, sunscreen and snacks!
Can I transport the board on my car, even though it doesn't have racks?
For most vehicles, the answer is Yes!
We can provide you with soft foam racks and straps to securely transport your boards!
As each vehicle differs in shape and size, sometimes a board cannot be transported as originally planned, and an inflatable board inside your vehicle will be the only alternative.
Safety is our number one priority, so our staff has the right to refuse to rent to a party who is not able to safely transport the boards.
Do you offer multi day rentals?
Yes we do! Please call 916 294 0048 so we may provide you with a quote.
How far in advance do I need to book?
Our website shows the current availability. Due to high demand, we suggest reserving boards days in advance to secure your spot. Especially around weekends and Holidays.
Do you provide lessons?
Unfortunately, we currently do not provide paddle boarding lessons as permits are required to conduct business on State Park Lakes such as Lake Natoma and Folsom Lake. We are working to other options on this, but for right now, check out the How To Videos on our website.
Where can I go paddle boarding?
There are multiple lake access points surrounding our store.
You can enter at Willow Creek, Negro Bar, Beals Point, Folsom Point, the historic Folsom Waterfront just to name a few. Ask our staff for recommendations depending on whether you are picnicking, swimming, or have an outing with the kids.
Is there a place for personal items on the board?
Most of our boards have a bungee tie downs that enable you to secure small items such as shoes and water bottles to the board. Although, there is no guarantee that the personal items will be protected from water damage or the possibility of slipping off of the board, with this in mind we recommend that important items remain on the shore.
Can my dog go on the board?
Yes, your dog is welcome to join you on the board if you are able to paddle safely. Please call ahead to notify our staff so we can choose an appropriate board.
Are hard boards or inflatables better?
The type of board that will work best for you depends several different factors, from storage, and the ability to transport, to paddling style and paddler experience. Come visit the store to learn more.
Do you have lockers?
We do not have lockers.